Volvo Service Planning

Breakdowns and urgent repairs cost you uptime and income. Proactive servicing and preventive maintenance save them. So it pays to plan. And we’ll do it for you. A Volvo Service Plan is specially created for your truck and business. Your workshop visits are scheduled, standstills minimized, and uptime optimized. It’s also completely free.

Tailored to your truck

Tough operating conditions mean more wear and tear. Low mileage means less maintenance. So what’s right for one truck isn’t necessarily right for yours. With connected service planning, we use your truck’s built-in connectivity to identify its unique maintenance needs. Then we work proactively to optimize your service schedule. All to make sure your truck gets the exact service it requires – no more, no less.

Service Planning – how we do it

Step 1: We input

Your free Service Planning session begins with entering your vehicle’s exact specifications, usage and annual mileage – as well as details about your operations – into our system called VOSP.


Step 2: We identify
After testing how various service intervals might affect your vehicle’s uptime, we determine the perfect level of maintenance and service intervals. These intervals will only change if your vehicle usage changes. 


Step 3: We plan
This schedule is known as a VOSP schedule which is made up of operations related to required maintenance and is optimized to a regular interval, for example, 40 000km. We use your data to create an individual service plan that sets out when your vehicle needs a service (time or travel) and exactly what needs attention, so you always know what to expect without any surprises. This VOSP schedule is distributed throughout our systems and sent to you the customer as well.

Step 4: We service
Through Connected Service Planning, we remotely check your truck’s real usage and actual service needs. Then we proactively follow up with you to book your truck for service well in advance.


Step 5: We fine tune
Each time your truck’s in the workshop, we review its needs and optimize your plan, so you always get the most from your truck or fleet.

Let’s plan together

Your Volvo Trucks dealer will arrange your free service plan – and answer any of your servicing questions.