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Agreements and warranty

Here you’ll find information about applicable service agreements and warranty conditions. The downloadable documents stipulate the terms and conditions, and govern mutual rights and obligations for the use of our services and parts.

    Data Management Agreement

    The Data Management Agreement is the agreement for the use of vehicle data and needs to be entered by the customer for the connected services to be provided. For customers signing up through Volvo Connect, the terms of use of a user will be linked to the signing of the DMA. If you wish to cancel the DMA, or have any questions related to the DMA, please contact the sales organization at any authorized Volvo Dealer.

    Volvo Trucks Data Management Agreement

    Download PDF Format PDF Size 35 KB

    Volvo Trucks Telematics Services Agreement

    Download test PDF Format PDF Size 35 KB

    If you would like to cancel the Data Management Agreement and services, please fill in the form below, sign it, and send a scanned copy to your dealer.
Before you do this, please contact the sales organization at any authorized Volvo Dealer.

    Cancellation Form Data Management Agreement

    Download PDF Format PDF Size 35 KB

    If you transfer (sell or otherwise change owner) your vehicles, you’ll need to inform the new owner that they need to sign the Data Management Agreement with Volvo Truck Corporation. If the new owner has not confirmed to you that they have signed this agreement, please fill in the form below, sign it, and send a scanned copy to: connected.services@volvo.com

    Change of ownership form Data Management Agreement

    Download PDF Format PDF Size 35 KB

    Service agreements

    Here you’ll find available service agreements for services offered by Volvo Trucks. These service agreements set out the terms and conditions for which our services are provided. Specific conditions for certain services are set out separately in the documents. For further questions, contact the sales organization at any authorized Volvo Trucks dealer.

    My Truck Service
    Agreement

    Download PDF Format PDF Size 35 KB

    Volvo Fleet Service Agreement

    Download test PDF Format PDF Size 35 KB

    Map based I-See Service Agreement

    Download test PDF Format PDF Size 35 KB

    Warranty

    Genuine Volvo Parts purchased and installed at our authorized workshops benefit from two years Fitted Parts Warranty with unlimited mileage covering parts, labor and consequential damage. Genuine Volvo Parts purchased from our authorized workshops come with 12 months Parts Warranty, unlimited mileage.

    Document 1

    Download test Format PDF Size 35 KB

    Document 2

    Download test PDF Format PDF Size 35 KB

    Document 3

    Download test PDF Format PDF Size 35 KB

Volvo Trucks Services

Here you’ll find a whole range of services designed to help you predict maintenance and improve efficiency, giving you peace of mind, control, and the flexibility to keep your business moving. From subscriptions that improve the safety of your truck to tailored Volvo Service Contracts and Genuine Volvo Parts – discover how we’ll never leave you behind.


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