Volvo Trucks Starts 2020 on a High Note
Volvo Trucks Southern Africa ended 2019 as the top-selling heavy-duty truck manufacturer in South Africa.
According to Naamsa, the National Association of Automobile Manufacturers of South Africa (NAAMSA), Volvo Trucks company sold 3 206 units in South Africa and other African countries during last year, giving them a 23.2% market share of the segment.
The first place for Volvo Trucks is an improvement of its position in 2018, when the company finished in third position – a 4.8% growth in market share.
Volvo Trucks Southern Africa has assembly facilities in Durban and currently has four ranges available: the FH16, FH, FM and FMX. The company is also responsible for export to countries like Botswana, Mozambique, Namibia, Zambia and Zimbabwe.
“Our customers and our staff are the main driving force behind everything we do,” said Marcus Hörberg, vice president of Volvo Group Southern Africa. “We believe that the quality of our products, our staff, service, parts and support, played a central role in increasing our market share. We will now work even harder to keep the trust our fleet owners have placed in us.”
Hörberg said that in order to efficiently support the growing Volvo Trucks vehicle parc, the company will invest in additional facilities and service dealers. The company will also train and develop additional technicians to keep service levels up to the highest standards.
At the end of the fourth quarter in 2019, Volvo Trucks was also the top-ranked truck manufacturer in terms of overall customer satisfaction, according to the latest report released by Data Track, a local research company that analyses customer experiences of over 37 500 truck and fleet operators in South Africa.
Fleet owners were surveyed in terms of their satisfaction in terms of their parts, service and sales dealings with 13 truck manufacturers.
“We are committed to continue increasing vehicle uptime and optimising vehicle utilisation for our fleet owners,” said Hörberg. “Aspects like connected services, flexible service contracts and preventative maintenance all assist fleet owners in keeping the wheels of their businesses turning.”
For further information, please contact:
Director Marketing and Corporate Affairs
Tel: +27 11 842 5000
Volvo Trucks provides complete transport solutions for professional and demanding customers, offering a full range of medium to heavy duty trucks. Customer support is secured via a global network of 2,100 dealers and workshops in more than 130 countries. Volvo trucks are assembled in 15 countries across the globe. In 2018, more than 127,000 Volvo trucks were delivered worldwide. Volvo Trucks is part of Volvo Group, one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. Volvo Trucks´ work is based on the core values of quality, safety and environmental care.